Web Survey Bibliography
Title Instant Interactive Feedback in Grid Questions: Reminding Web Survey
Year 2014
Access date 08.09.2014
Abstract
Interactive Web-based surveys permit direct interventions depending on respondents’ behaviors similar to interviewer-administered surveys. Previous findings on interactive feedback addressing speeding and nondifferentiation in grid questions showed that prompts slowed down response times and reduced straight-lining in later grid questions without increasing the risk of survey breakoff (Conrad et al., 2009, 2011; Zhang, 2012, 2013). Although these findings are promising, effects of interactive feedback on the prevention of satisficing behaviors in grid questions are rather small. This may be due to the fact that these studies used either a pop-up window or a follow-up Web page to deliver the interactive feedback to respondents. Thus, respondents were supposed to actively return to the grid affected by speeding or nondifferentiation. By contrast, the present experiments implemented interactive feedback that was instantly triggered depending on respondents’ satisficing behaviors, i.e., speeding and nondifferentiation while the respondents were still answering a particular grid question. The underlying idea was that feedback provided instantly while the items were still being answered can address satisficing behaviors more efficiently as compared to delayed feedback provided after the grid was submitted. In a randomized field experimental Web survey conducted among study applicants (n=7454), a between-subjects design was implemented to test the effect of instant interactive feedback with two different kinds of messages asking respondents to either take more time to answer (experiment 1) or to differentiate more between responses to items of the same grid (experiment 2). Initial findings indicated that speeding and nondifferentiation were significantly reduced by either feedback message. Furthermore, effects carried over to later questions. These results suggest that instant interactive feedback has the potential to induce immediate and sustainable improvements in respondent behavior. In addition, results are discussed in view of the precise timing of feedback to obtain best possible effects concerning improved data quality.
Access/Direct link
Year of publication2014
Bibliographic typeConferences, workshops, tutorials, presentations
Web survey bibliography (4086)
- Online Polls and Registration-Based Sampling: A New Method for Pre-Election Polling; 2014; Barber, M. J., Mann, C. B., Monson, J. Q., Patterson, K. D.
- Keeping Surveys Valid, Reliable, and Useful: A Tutorial; 2014; Greenberg, M. R., Weiner, M. D.
- Improving Response Rates and Questionnaire Design for Mobile Web Surveys; 2014; de Bruijne, M., Wijnant, A.
- Surveying Louisiana waterfowl hunters: Open web and random mail surveys produce similar responses to...; 2014; Laborde, L. P., Rohwer, F. C., Kaller, M. D., Reynolds, L. A.
- Strategies to address participant misrepresentation for eligibility in Web-based research; 2014; Rubin, A., Coster, W., Helmuth, E., Hermos, J., Kramer, J., Rosenbloom, D.
- Accessing sexual health information online: use, motivations and consequences for youth with different...; 2014; Mitchell, K. J., Ybarra, M. L., Korchmaros, J. D., Kosciw, J. G.
- Efficiencies of Internet-Based Digital and Paper-Based Scientific Surveys and the Estimated Costs and...; 2014; Uhlig, C. E., Seitz, B., Promesberger, J., Eter, N., Busse, H.
- Does Survey Mode Still Matter? Findings from a 2010 Multi-Mode Comparison; 2014; Ansolabehere, S., Schaffner, B. F.
- Nonresponse and Mode Effects in Self- and Interviewer-Administered Surveys; 2014; Atkeson, L. R.; Adams, A. N.; Alvarez, M. R.
- Internet-Based Surveys: Methodological Issues; 2014; Albaum, G., Brockett, P., Golden, L., Han, V., Roster, C. A., Smith, S. M., Wiley, J. B.
- Mixed-mode surveys of the general population - Results from the European Social Survey mixed-mode experiment...; 2014; Park, A., Humphrey, A.
- Assessing Within-Household Selection Methods in Household Mail Surveys; 2014; Olson, K., Stange, M., Smyth, J. D.
- Invitation Design Elements in Web Surveys - Can One Ignore Interactions?; 2014; Mavletova, A. M., Deviatko, I., Maloshonok, N.
- Do Web surveys facilitate reporting less favourable opinions about law enforcement?; 2014; Boivin, R., Cordeau, G.
- Web Surveys in Official Statistics; 2014; Bethlehem, J.
- Why Do Respondents Break Off Web Surveys and Does It Matter? Results From Four Follow-up Surveys; 2014; Rossmann, J., Blumenstiel, J. E., Steinbrecher, M.
- The Effectiveness of Mailed Invitations for Web Surveys and the Representativeness of Mixed-Mode versus...; 2014; Bandilla, W., Couper, M. P., Kaczmirek, L.
- Smoking status, service use and associated factors among Japanese cancer survivors - a web-based survey...; 2014; Basaki-Tange, A., Fujimori, M., Fujisawa, D., Umezawa, S., Miyashita, M.
- Gender Differences in Internet Addiction Associated with Psychological Health Indicators Among Adolescents...; 2014; Ha, Y.-M., Hwang, W. J.
- Post-endodontic treatment of incisors and premolars among dental practitioners in Saarland: an interactive...; 2014; Mitov, G., Doerr, M., Nothdurft, F. P., Draenert, F., Pospiech, P. R.
- Mixed-Mode Designs bei Erhebungen mit sensitiven Fragen: Einfluss auf das Teilnahme- und Antwortverhalten...; 2014; Krug, G., Kriwy, P., Carstensen, J.
- Meta-analysis of randomized controlled trials supports the use of incentives for inducing response to...; 2014; David, M. C., Ware, R. S.
- Quality of physical therapy from a patient's perspective; factor analysis on web-based survey data...; 2014; Scholte, M., Calsbeek, H., Nijhuis-van der Sanden, M. W. G., Braspenning, J.
- Evaluating a Web-based health risk assessment with tailored feedback: What does an expert focus group...; 2014; Vosbergen, S., Mahieu, G. R. Laan, E. K., Kraaijenhagen, R. A., Jaspers, M. W. M., Peek, N.
- Drivers' road accident risk perception. A comparison between face-to-face interview and web-based...; 2014; Cardamone, A. S., Eboli, L., Mazzulla, G.
- Measuring Political Participation—Testing Social Desirability Bias in a Web-Survey Experiment; 2014; Persson, M., Solevid, M.
- Prioritisation of alternatives with analytical hierarchy process plus response latency and web survey...; 2014; Barone, S. Errore, A., Lombardo, A.
- Accuracy of Within-household Selection in Web and Mail Surveys of the General Population.; 2014; Olson, K., Smyth, J. D.
- Discriminating the Effects of Cannabis sativa and Cannabis indica: A Web Survey of Medical Cannabis...; 2014; Pearce, D. D., Mitsouras, K., Irizarry, K. J.
- Measurement effects between CAPI and Web questionnaires in the UK Household Longitudinal Study; 2014; Lynn, P., Vannieuwenhuyze, J. T. A.
- Role of mode in respondents’ decisions to participate in IP5: findings from a qualitative follow...; 2014; Collins, D., Mitchell, Ma.
- Understanding Society Innovation Panel Wave 6: results from methodological experiments; 2014; Allum, N., Auspurg, K., Blake, M., Booker, C. L., Crossley, T. F., D'ardenne, J., Fairbrother, M., Iacovou...
- Considerations for Conducting Web-Based Survey Research With People Living With Human Immunodeficiency...; 2014; O'Brien, K. K., Solomon, P., Worthington, C., Ibánieez-Carrasco, F., Baxter, L., Nixon, S. A., Baltzer...
- Use of a Google Map Tool Embedded in an Internet Survey Instrument: Is it a Valid and Reliable Alternative...; 2014; Dasgupta, S., Vaughan, A. S., Kramer, M. R., Sanchez, T. H., Sullivan, P. S.
- WEBDATANET: Innovation and Quality in Web-Based Data Collection ; 2014; Steinmetz, S., Slavec, A., Tijdens, K. G., Reips, U.-D., de Pedraza, P., Popescu, A., Belchior, A., ...,...
- Mining “Big Data” using Big Data Services ; 2014; Reips, U.-D., Matzat, U.
- Instant Interactive Feedback in Grid Questions: Reminding Web Survey; 2014; Kunz, T., Fuchs, M.
- What Does the Satisfaction with Democracy Measure Mean to Respondents in Different Countries? How Cross...; 2014; Behr, D., Braun, M.
- WebSM Study: Overview of Features and Pricing of Software Packages in 2014; 2014; Vehovar, V., Cehovin, G.
- Using Eye Tracking to Evaluate Email Notifications of Surveys and Online Surveys Collecting Address...; 2014; Olmsted, E. L., Nichols, E. M.
- Respondent Processing of Multiple Images throughout a Web Survey; 2014; Charoenruk, N., Stange, M.
- Using Eye Tracking to Examine the Visual Design of Web Surveys; 2014; Zhou, Q., Ricci, K., Olson, K., Smyth, J. D.
- Achieving Balance: Understanding the Relationship between Complexity and Response Quality; 2014; Kirchner, A., Powell, R.
- Question Grouping and Matrices in Web Surveys: Using Response and Auxiliary Data to Examine Question...; 2014; Bilgen, I., Stern, M. J.
- The Grouping of Items in Mobile Web Surveys; 2014; Mavletova, A. M., Couper, M. P.
- Evaluating the Efficacy of Mixed-Mode Intercept Surveys for Complex Questionnaires; 2014; Puniello, O. T.
- Experiments with Email Formatting; 2014; Lawrence, S., Phillips, B. T.
- Sequential or Simultaneous Multi-Mode? Results from Two Large Surveys of Electric Utility Consumers; 2014; Jackson, C., Ledoux, C.
- Correlates of Attrition in the German Internet Panel: Drop-Outs and Sleepers; 2014; Blom, A. G., Beissel-Durrant, G.
- Survey Breakoff in Online Panels; 2014; McCutcheon, A. L.